09 November, 2017

Only two weeks after Apple released High Sierra (OSX 10.13) for the Mac, which at the same time disabled the Olympus DSS Player Plus v7 dictation and transcription software (see this blog post), a fix has been released.

If running DSS Player Plus v7.5.3 or earlier on OSX 10.13 High Sierra, Apple dictation and transcription users were met with the below, entering your serial or licence key did not fix the issue:

The electronic download of DSS Player Standard R2 Transcription Software from Olympus is a single license installation for Mac or Windows computers that can. See Olympus Professional Dictation hardware and software compatibility with various operating systems. DSS Player Standard R2.1, DSS Player 7.7 for Mac.

The latest update to version DSS Player Plus v7.5.4 restores Olympus audio functionality back to the Mac, a relief for the many Mac transcription typists left in limbo over the last couple of weeks. To be fair, Olympus were alerted by dealers around the world, including us, immediately after the Mac operating system update and they have been working pretty hard to get the fix made, tested and now released.

One of the main the reasons we remain a dedicated Olympus dealer is the great and open communication we have with Olympus. Sure, they may not have been too happy about social media posts highlighting the Mac issue, but Olympus Mac (and Windows) users are a dedicated bunch with plenty of brand loyalty. The audio products are fantastic, the support from dealers is second to none and customer satisfaction is high. Well done Olympus for getting the fix out so quick. Audio recording software for mac.